Moderator guide: Difference between revisions
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== Checking grief alerts == | == Checking grief alerts == | ||
If you want to hide yourself before checking, do <code>/vanish</code>. That makes you invisible and allows flying. | If you want to hide yourself before checking, do <code>/vanish on</code> and take your armor off. That makes you invisible and allows flying. Use <code>/vanish off</code> to disable it. | ||
When you see an unclear alert use <code>/co teleport <x> <y> <z></code> to teleport there. Then use <code>/co inspect</code> to check it (left click tells about the block you're looking at and right-click tells about the block next to it or container transactions) | When you see an unclear alert use <code>/co teleport <x> <y> <z></code> to teleport there. Then use <code>/co inspect</code> to check it (left click tells about the block you're looking at and right-click tells about the block next to it or container transactions). | ||
<code>/tpo <player></code> can be also used for teleport. | <code>/tpo <player></code> can be also used for teleport. | ||
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=== Interrogation room === | === Interrogation room === | ||
If someone doesn't answer when you ask about grief, you can use <code>/jail <player> <jail></code> to prevent them for playing before they answer. | If someone doesn't answer when you ask about grief, you can use <code>/jail <player> <jail></code> to prevent them for playing before they answer. Always follow the player to the interrogation room, '''do not leave them alone'''. | ||
After they answer you | After they answer you should use <code>/jail <player></code> to remove them from the room. '''Never leave people in the interrogation room even if you ban them'''. The interrogation room must be always empty when moderators are not online. | ||
== Dealing with rules breakers == | == Dealing with rules breakers == | ||
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Tempbans <code>/tempban <player> <reason></code> can be used when a permban is not warranted (eg. minor but repeated issues) but the player is not trusted to follow the rules without some consequences. | Tempbans <code>/tempban <player> <reason></code> can be used when a permban is not warranted (eg. minor but repeated issues) but the player is not trusted to follow the rules without some consequences. | ||
=== Reasons for a permanent ban === | |||
* The player has no intention of following the rules (either they say so or repeatedly ignore warnings) | |||
* Mass griefing and stealing | |||
* Lavacasts | |||
* Malicious spamming | |||
* Intentional offensive language (slurs etc) | |||
* Failure to take responsibility for their actions | |||
* Harassing other players in a creepy or dangerous way | |||
=== Reasons for a temporary ban === | |||
* The player probably didn't read the rules and is likely to learn with a short timeout | |||
* The grief is small and probably not malicious but annoying and repeated | |||
* A regular trusted player causes trouble in a way that normally might be grounds for a permanent ban, and is genuinely sorry | |||
=== Ban evaders === | === Ban evaders === | ||
You can use <code>/alts <player></code> to check if players are logged from a same IP. Then you can see if someone is ban evading that way. If that continues, use <code>/banip <player> <reason></code> to ban all players from that address. | You can use <code>/alts <player></code> to check if players are logged from a same IP. Then you can see if someone is ban evading that way. If that continues, use <code>/banip <player> <reason></code> to ban all players from that address. | ||
When banning someone for ban evasion, always put <code>Ban evasion of <player></code> as the reason. The reason of IP bans must always be <code>Ban evasion</code>. | |||
=== Building trust === | |||
Generally we let people play if we can '''trust them and they take responsibility''' for their actions. This is judged by the moderators, within the team if needed. | |||
[[Category:Guides]] | [[Category:Guides]] | ||
[[Category:Staff_documents]] | [[Category:Staff_documents]] | ||
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* It's recommended to use vanish while checking any grief. It keeps you safe and doesn't disturb people. | * It's recommended to use vanish while checking any grief. It keeps you safe and doesn't disturb people. | ||
* '''Always include the reason while banning someone!''' | * '''Always include the reason while banning someone!''' | ||
== Moderation examples == | |||
* A griefer steals diamonds from someone's chest. | |||
<Moderator> Hey Griefer, have you read the rules? You stole diamonds from someone's chest. | |||
* The griefer doesn't answer. | |||
<Moderator> Griefer? Did you see my question? You can't steal here. | |||
* The griefer doesn't answer. The moderator teleports them to the interrogation room. | |||
<Moderator> Could you answer to my question? Stealing is not allowed. | |||
<Griefer> Sorry, I don't know the rules. | |||
<Moderator> Please use /rules to read them. We don't allow stealing here. | |||
<Griefer> I'm sorry. I'll not steal again. | |||
<Moderator> Good :) | |||
<Moderator> Can you return the diamonds? | |||
<Griefer> Ok | |||
* The moderator lets the griefer out from the interrogation room. The griefer returns the diamonds. | |||
<Moderator> Thanks | |||
* The moderator makes a note about the griefer. | |||
* A griefer is making a lavacast over spawn. | |||
<Moderator> Hey Griefer! Have you read the rules? This is not an anarchy server. | |||
<Griefer> Fuck you. I want to grief. | |||
<Moderator> You have come to the wrong server then. Bye! | |||
Griefer was hit with the banhammer! (Grief: Making a lavacast.) | |||