Moderator curriculum: Difference between revisions
Created page with " = Mod elementary = Review first with a community overseer or a senior mod before getting promoted as JrMod. == Review the rules == * What counts as grief and what doesn’t. How permissions are given, how to check perms. Killing, traps, dropped loot. What can be enforced and what can’t. * Where to draw the lines for kid appropriate talk. What counts as bullying. * Understand cheating. Review which mods are not allowed. Note that the list is not exhaustive. == How m..." |
No edit summary |
||
| Line 1: | Line 1: | ||
= Mod elementary = | == Mod elementary == | ||
Review first with a community overseer or a senior mod before getting promoted as JrMod. | Review first with a community overseer or a senior mod before getting promoted as JrMod. | ||
== Review the rules == | === Review the rules === | ||
* What counts as grief and what doesn’t. How permissions are given, how to check perms. Killing, traps, dropped loot. What can be enforced and what can’t. | * What counts as grief and what doesn’t. How permissions are given, how to check perms. Killing, traps, dropped loot. What can be enforced and what can’t. | ||
* Where to draw the lines for kid appropriate talk. What counts as bullying. | * Where to draw the lines for kid appropriate talk. What counts as bullying. | ||
* Understand cheating. Review which mods are not allowed. Note that the list is not exhaustive. | * Understand cheating. Review which mods are not allowed. Note that the list is not exhaustive. | ||
== How mods operate == | === How mods operate === | ||
* Keep an eye on what’s happening when you’re online, take action in chat if the somethings seems to get out of line | * Keep an eye on what’s happening when you’re online, take action in chat if the somethings seems to get out of line | ||
* Follow the alerts on discord and ingame. Discord alerts are not 100% reliable, always double check ingame what’s going on. | * Follow the alerts on discord and ingame. Discord alerts are not 100% reliable, always double check ingame what’s going on. | ||
| Line 19: | Line 17: | ||
* Mods are expected to be online often, but not all the time. We all have lives. For more than 5 days’ absence please let the team know. | * Mods are expected to be online often, but not all the time. We all have lives. For more than 5 days’ absence please let the team know. | ||
== Welcoming new members == | === Welcoming new members === | ||
* Welcome and guide new members, be available for questions and encourage everyone to read the rules. Less work later if everyone gets a rule reminder when they first join. | * Welcome and guide new members, be available for questions and encourage everyone to read the rules. Less work later if everyone gets a rule reminder when they first join. | ||
* Always keep an eye on new players for a while to make sure they’ve come to play and not cause problems | * Always keep an eye on new players for a while to make sure they’ve come to play and not cause problems | ||
= Mod high = | == Mod high == | ||
Hands-on teaching with a community overseer or a senior mod. After a JrMod has learned the commands and dealt with enough real life situations to be confident, they will be promoted to full moderator. | Hands-on teaching with a community overseer or a senior mod. After a JrMod has learned the commands and dealt with enough real life situations to be confident, they will be promoted to full moderator. | ||
== Understand and learn the mod tools == | === Understand and learn the mod tools === | ||
* Learn /inspect & /co lookup | * Learn /inspect & /co lookup | ||
* Read and understand the grief logs & alerts, how to spot issues and how to mark alerts handled | * Read and understand the grief logs & alerts, how to spot issues and how to mark alerts handled | ||
| Line 37: | Line 33: | ||
* How to use /jail, /warn and /ban | * How to use /jail, /warn and /ban | ||
== Using the alert list symbols == | === Using the alert list symbols === | ||
* ✅ checked, no problem | * ✅ checked, no problem | ||
* ❓ seen, may be a problem, must be investigated | * ❓ seen, may be a problem, must be investigated | ||
| Line 44: | Line 39: | ||
* 🔄 rolled back, issue taken care of | * 🔄 rolled back, issue taken care of | ||
== How to deal with different situations == | === How to deal with different situations === | ||
* Always try talking first, unless clearly an attack/raid | * Always try talking first, unless clearly an attack/raid | ||
* Require a confirmation of understanding the rules on chat, and a promise to follow the rules | * Require a confirmation of understanding the rules on chat, and a promise to follow the rules | ||
| Line 52: | Line 46: | ||
* When to ban | * When to ban | ||
= Mod college = | == Mod college == | ||
Deeper learning with a community overseer or a senior mod. | Deeper learning with a community overseer or a senior mod. | ||
| Line 59: | Line 53: | ||
* Understand tps and lag, what moderators can do about it | * Understand tps and lag, what moderators can do about it | ||
* Understand some server mechanics eg. why duping doesn’t work, what paper is | * Understand some server mechanics eg. why duping doesn’t work, what paper is | ||
[[Category:Staff_documents]] | |||