Moderator curriculum: Difference between revisions
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== Mod high == | == Mod high == | ||
Hands-on teaching with a community overseer or a senior mod. After a JrMod has learned the commands and dealt with enough real life situations to be confident, they will be promoted to full moderator. | Hands-on teaching with a community overseer or a senior mod. After a JrMod has learned the commands and dealt with enough real life situations to be confident, they will be promoted to full moderator. | ||
See also [[:File:The mod quest.png]] | |||
=== Understand and learn the mod tools === | === Understand and learn the mod tools === | ||
* Learn /inspect & /co lookup | * Learn /co inspect & /co lookup | ||
* Read and understand the grief logs & alerts, how to spot issues and how to mark alerts handled | * Read and understand the grief logs & alerts, how to spot issues and how to mark alerts handled | ||
* Mod teleports: /tpo and /co teleport for easy access to problems, /co-back to return | * Mod teleports: /tpo and /co teleport for easy access to problems, /co-back to return | ||
* Sneaky inspections: /invsee, /endersee, /vanish | * Sneaky inspections: /invsee, /endersee, /vanish | ||
* Fixing grief: /co rollback & /co restore. When to use action, keep radius short, include playername. Global rollbacks. Also /co undo | * Fixing grief: /co rollback & /co restore. When to use action, keep radius short, include playername. Global rollbacks. Also /co undo | ||
* What to do with duplicated loot: /disposal | * What to do with duplicated loot: /disposal or /trash | ||
* How to use /jail, /warn and / | * How to use /jail, /warn, /note, /ban and /tempban | ||
* When to /mute | |||
* /reports list and /reports close | |||
=== Using the alert list symbols === | === Using the alert list symbols === | ||
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* ❗ seen, clearly a problem, needs rollback | * ❗ seen, clearly a problem, needs rollback | ||
* 🔄 rolled back, issue taken care of | * 🔄 rolled back, issue taken care of | ||
* ☑️ checked, no problem but unresolved issues above (this symbol is blue on discord) | |||
=== Setting alert locations to ignore === | |||
* /griefalert ignore x y z | |||
=== How to deal with different situations === | === How to deal with different situations === | ||
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* Require a confirmation of understanding the rules on chat, and a promise to follow the rules | * Require a confirmation of understanding the rules on chat, and a promise to follow the rules | ||
* When to give warnings | * When to give warnings | ||
* When to use note | |||
* When to use jail | * When to use jail | ||
* When to ban | * When to ban/tempban | ||
== Mod college == | == Mod college == | ||
Deeper learning with a community overseer or a senior mod. | Deeper learning with a community overseer or a senior mod. | ||
* Advanced lookup and rollback: different actions (block, container, kill, +, -), different blocks, include, exclude | |||
* When to suspect cheating or trying to harm the server | * When to suspect cheating or trying to harm the server | ||
* Understand different mods and how they can be problematic | * Understand different mods and how they can be problematic | ||
* Understand tps and lag, what moderators can do about it | * Understand tps and lag, what moderators can do about it | ||
* Understand some server mechanics eg. why duping doesn’t work, what paper is | * Understand some server mechanics eg. why duping doesn’t work, what paper is | ||
* Cracked accounts and why they’re not allowed | |||
[[Category:Staff_documents]] | [[Category:Staff_documents]] | ||