Moderator guide: Difference between revisions

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== Checking grief alerts ==

If you want to hide yourself before checking, do <code>/vanish</code>. That makes you invisible and allows flying.

If you want to hide yourself before checking, do <code>/vanish on</code> and take your armor off. That makes you invisible and allows flying. Use <code>/vanish off</code> to disable it.

When you see an unclear alert use <code>/co teleport <x> <y> <z></code> to teleport there. Then use <code>/co inspect</code> to check it (left click tells about the block you're looking at and right-click tells about the block next to it or container transactions)~~. Finally, use <code>/co-back</code> to return~~.

When you see an unclear alert use <code>/co teleport <x> <y> <z></code> to teleport there. Then use <code>/co inspect</code> to check it (left click tells about the block you're looking at and right-click tells about the block next to it or container transactions).

<code>/tpo <player></code> can be also used for teleport.

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=== Interrogation room ===

If someone doesn't answer when you ask about grief, you can use <code>/jail <player> <jail></code> to prevent them for playing before they answer.

If someone doesn't answer when you ask about grief, you can use <code>/jail <player> <jail></code> to prevent them for playing before they answer. Always follow the player to the interrogation room, '''do not leave them alone'''.

After they answer you ~~can~~ use <code>/jail <player></code> to ~~unjail~~.

After they answer you should use <code>/jail <player></code> to remove them from the room. '''Never leave people in the interrogation room even if you ban them'''. The interrogation room must be always empty when moderators are not online.

== ~~Punishing~~ rule breakers ==

== Dealing with rule breakers ==

For minor infractions, ~~you can use~~ <code>/warn <player> <reason></code> (<code>/warnings <player></code> can be used to see them).

For minor infractions, talk to the player and make sure they understand the rules. Use <code>/note <player> <reason></code> to record what happened.

If the player is not online, do the rollbacks and give a warning with <code>/warn <player> <reason></code> (<code>/warnings <player></code> can be used to see them).

If the player continues rule breaking or does major grief, you can use <code>/ban <player> <reason></code> to ban them.

Tempbans <code>/tempban <player> <reason></code> can be used when a permban is not warranted (eg. minor but repeated issues) but the player is not trusted to follow the rules without some consequences.

=== Reasons for a permanent ban ===

* The player has no intention of following the rules (either they say so or repeatedly ignore warnings)

* Mass griefing and stealing

* Lavacasts

* Malicious spamming

* Intentional offensive language (slurs etc)

* Failure to take responsibility for their actions

* Harassing other players in a creepy or dangerous way

=== Reasons for a temporary ban ===

* The player probably didn't read the rules and is likely to learn with a short timeout

* The grief is small and probably not malicious but annoying and repeated

* A regular trusted player causes trouble in a way that normally might be grounds for a permanent ban, and is genuinely sorry

=== Ban evaders ===

You can use <code>/alts <player></code> to check if players are logged from a same IP. Then you can see if someone is ban evading that way. If that continues, use <code>/banip <player> <reason></code> to ban all players from that address.

When banning someone for ban evasion, always put <code>Ban evasion of <player></code> as the reason. The reason of IP bans must always be <code>Ban evasion</code>.

=== Building trust ===

Generally we let people play if we can '''trust them and they take responsibility''' for their actions. This is judged by the moderators, within the team if needed.

== Chat moderation policy ==

* Racial slurs, praising genocide etc. always warrant a permban

* NSFW: Not tolerated

* Cursing at the game is ok (if not excessive), cursing at other players should be moderated

* Don’t let casual sexism or prejudices against minorities slide. ”Not cool” is often a good phrase to use to make a point.

* Spamming can be the same stuff over and over or repetitive images or random stuff ingame from discord

* If a request to stop the bad behavior in chat is not heeded, use <code>/mute</code> ingame or a timeout on discord. Short times to simply stop the player, longer times for bigger offences.

== Checking the alert list ==

The following symbols are used to mark alerts on Discord. Moderators should regularly check and mark the list to avoid backlog piling up.

* ✅ Checked and complete. No need to scroll up any further. Use when everything above has been cleared.

* ❗ Use when something is clearly against the rules but you can’t fix ingame right now.

* ❓ Use when something is probably against the rules but you can’t check ingame right now.

* 🔄 Use when rollback has been done, warnings/bans given and issue solved.

* ☑️ May be used on something that has been confirmed no problem but all issues above have not been solved.

To set certain locations (like public chests) to ignored: <code>/griefalert ignore x y z</code>

== Other instructions ==

* Alerts don't always show when people put items back so '''never moderate grief from Discord'''.

* It's recommended to use vanish while checking any grief. It keeps you safe and doesn't disturb people.

* '''Always include the reason while banning someone!’''

* Player reports (<code>/report</code>) are sent to discord, but should also be closed ingame with <code>/reports list</code> (to see them) and <code>/reports close</code> (to resolve).

== Moderation examples ==

* A griefer steals diamonds from someone's chest.

<Moderator> Hey Griefer, have you read the rules? You stole diamonds from someone's chest.

* The griefer doesn't answer.

<Moderator> Griefer? Did you see my question? You can't steal here.

* The griefer doesn't answer. The moderator teleports them to the interrogation room.

<Moderator> Could you answer to my question? Stealing is not allowed.

<Griefer> Sorry, I don't know the rules.

<Moderator> Please use /rules to read them. We don't allow stealing here.

<Griefer> I'm sorry. I'll not steal again.

<Moderator> Good :)

<Moderator> Can you return the diamonds?

<Griefer> Ok

* The moderator lets the griefer out from the interrogation room. The griefer returns the diamonds.

<Moderator> Thanks

* The moderator makes a note about the griefer.

* A griefer is making a lavacast over spawn.

<Moderator> Hey Griefer! Have you read the rules? This is not an anarchy server.

<Griefer> Fuck you. I want to grief.

<Moderator> You have come to the wrong server then. Bye!

Griefer was hit with the banhammer! (Grief: Making a lavacast.)

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