Moderator guide - Revision history

PolarTheWise: clarifications on muting

2026-01-10T19:18:21Z

clarifications on muting

← Older revision		Revision as of 19:18, 10 January 2026
Line 93:		Line 93:

	* Racial slurs, praising genocide etc. always warrant a permban		* Racial slurs, praising genocide etc. always warrant a permban
	* NSFW: Not tolerated~~, warn -> mute~~		* NSFW: Not tolerated
	* Cursing at the game is ok (if not excessive), cursing at other players should be moderated		* Cursing at the game is ok (if not excessive), cursing at other players should be moderated
	* Don’t let casual sexism or prejudices against minorities slide. ”Not cool” is often a good phrase to use to make a point.		* Don’t let casual sexism or prejudices against minorities slide. ”Not cool” is often a good phrase to use to make a point.
			* Spamming can be the same stuff over and over or repetitive images or random stuff ingame from discord
			* If a request to stop the bad behavior in chat is not heeded, use <code>/mute</code> ingame or a timeout on discord. Short times to simply stop the player, longer times for bigger offences.

	== Checking the alert list ==		== Checking the alert list ==

PolarTheWise: added info on moderating chat and /reports

2026-01-10T17:46:19Z

added info on moderating chat and /reports

← Older revision		Revision as of 17:46, 10 January 2026
Line 56:		Line 56:
	After they answer you should use <code>/jail <player></code> to remove them from the room. '''Never leave people in the interrogation room even if you ban them'''. The interrogation room must be always empty when moderators are not online.		After they answer you should use <code>/jail <player></code> to remove them from the room. '''Never leave people in the interrogation room even if you ban them'''. The interrogation room must be always empty when moderators are not online.

	== Dealing with ~~rules~~ breakers ==		== Dealing with rule breakers ==

	For minor infractions, talk to the player and make sure they understand the rules. Use <code>/note <player> <reason></code> to record what happened.		For minor infractions, talk to the player and make sure they understand the rules. Use <code>/note <player> <reason></code> to record what happened.
Line 89:		Line 89:
	=== Building trust ===		=== Building trust ===
	Generally we let people play if we can '''trust them and they take responsibility''' for their actions. This is judged by the moderators, within the team if needed.		Generally we let people play if we can '''trust them and they take responsibility''' for their actions. This is judged by the moderators, within the team if needed.
	~~[[Category~~:~~Guides]]~~
	~~[[Category:Staff_documents]]~~		== Chat moderation policy ==

			* Racial slurs, praising genocide etc. always warrant a permban
			* NSFW: Not tolerated, warn -> mute
			* Cursing at the game is ok (if not excessive), cursing at other players should be moderated
			* Don’t let casual sexism or prejudices against minorities slide. ”Not cool” is often a good phrase to use to make a point.


	== Checking the alert list ==		== Checking the alert list ==
Line 108:		Line 114:
	* Alerts don't always show when people put items back so '''never moderate grief from Discord'''.		* Alerts don't always show when people put items back so '''never moderate grief from Discord'''.
	* It's recommended to use vanish while checking any grief. It keeps you safe and doesn't disturb people.		* It's recommended to use vanish while checking any grief. It keeps you safe and doesn't disturb people.
	* '''Always include the reason while banning someone!'''		* '''Always include the reason while banning someone!’''
			* Player reports (<code>/report</code>) are sent to discord, but should also be closed ingame with <code>/reports list</code> (to see them) and <code>/reports close</code> (to resolve).

	== Moderation examples ==		== Moderation examples ==
Line 132:		Line 139:
	<Moderator> You have come to the wrong server then. Bye!		<Moderator> You have come to the wrong server then. Bye!
	Griefer was hit with the banhammer! (Grief: Making a lavacast.)		Griefer was hit with the banhammer! (Grief: Making a lavacast.)

			[[Category:Guides]]
			[[Category:Staff_documents]]

Ardakaz at 13:18, 14 December 2025

2025-12-14T13:18:12Z

← Older revision		Revision as of 13:18, 14 December 2025
Line 94:		Line 94:
	== Checking the alert list ==		== Checking the alert list ==

	The following symbols are used to mark alerts on ~~discord~~. Moderators should regularly check and mark the list to avoid backlog piling up.		The following symbols are used to mark alerts on Discord. Moderators should regularly check and mark the list to avoid backlog piling up.

	✅ Checked and complete. No need to scroll up any further. Use when everything above has been cleared.		* ✅ Checked and complete. No need to scroll up any further. Use when everything above has been cleared.
			* ❗ Use when something is clearly against the rules but you can’t fix ingame right now.
	❗ Use when something is clearly against the rules but you can’t fix ingame right now.		* ❓ Use when something is probably against the rules but you can’t check ingame right now.
			* 🔄 Use when rollback has been done, warnings/bans given and issue solved.
	❓ Use when something is probably against the rules but you can’t check ingame right now.		* ☑️ May be used on something that has been confirmed no problem but all issues above have not been solved.

	🔄 Use when rollback has been done, warnings/bans given and issue solved.

	☑️ May be used on something that has been confirmed no problem but all issues above have not been solved.

	To set certain locations (like public chests) to ignored: <code>/griefalert ignore x y z</code>		To set certain locations (like public chests) to ignored: <code>/griefalert ignore x y z</code>

Ardakaz at 13:16, 14 December 2025

2025-12-14T13:16:48Z

@@ Line 4: / Line 4: @@
 == Checking grief alerts ==
-If you want to hide yourself before checking, do <code>/vanish</code>. That makes you invisible and allows flying.
+If you want to hide yourself before checking, do <code>/vanish on</code> and take your armor off. That makes you invisible and allows flying. Use <code>/vanish off</code> to disable it.
-When you see an unclear alert use <code>/co teleport <x> <y> <z></code> to teleport there. Then use <code>/co inspect</code> to check it (left click tells about the block you're looking at and right-click tells about the block next to it or container transactions). Finally, use <code>/co-back</code> to return.
+When you see an unclear alert use <code>/co teleport <x> <y> <z></code> to teleport there. Then use <code>/co inspect</code> to check it (left click tells about the block you're looking at and right-click tells about the block next to it or container transactions).
 <code>/tpo <player></code> can be also used for teleport.
@@ Line 52: / Line 52: @@
 === Interrogation room ===
-If someone doesn't answer when you ask about grief, you can use <code>/jail <player> <jail></code> to prevent them for playing before they answer.
+If someone doesn't answer when you ask about grief, you can use <code>/jail <player> <jail></code> to prevent them for playing before they answer. Always follow the player to the interrogation room, '''do not leave them alone'''.
-After they answer you can use <code>/jail <player></code> to remove them from the room. The interrogation room should be always empty when moderators are not online.
+After they answer you should use <code>/jail <player></code> to remove them from the room. '''Never leave people in the interrogation room even if you ban them'''. The interrogation room must be always empty when moderators are not online.
 == Dealing with rules breakers ==
@@ Line 65: / Line 65: @@
 Tempbans <code>/tempban <player> <reason></code> can be used when a permban is not warranted (eg. minor but repeated issues) but the player is not trusted to follow the rules without some consequences.
 === Ban evaders ===
 You can use <code>/alts <player></code> to check if players are logged from a same IP. Then you can see if someone is ban evading that way. If that continues, use <code>/banip <player> <reason></code> to ban all players from that address.
 [[Category:Guides]]
 [[Category:Staff_documents]]
@@ Line 92: / Line 113: @@
 * It's recommended to use vanish while checking any grief. It keeps you safe and doesn't disturb people.
 * '''Always include the reason while banning someone!'''

Ardakaz at 09:59, 14 December 2025

2025-12-14T09:59:35Z

← Older revision		Revision as of 09:59, 14 December 2025
Line 54:		Line 54:
	If someone doesn't answer when you ask about grief, you can use <code>/jail <player> <jail></code> to prevent them for playing before they answer.		If someone doesn't answer when you ask about grief, you can use <code>/jail <player> <jail></code> to prevent them for playing before they answer.

	After they answer you can use <code>/jail <player></code> to ~~unjail~~.		After they answer you can use <code>/jail <player></code> to remove them from the room. The interrogation room should be always empty when moderators are not online.

	== Dealing with rules breakers ==		== Dealing with rules breakers ==
Line 91:		Line 91:
	* Alerts don't always show when people put items back so '''never moderate grief from Discord'''.		* Alerts don't always show when people put items back so '''never moderate grief from Discord'''.
	* It's recommended to use vanish while checking any grief. It keeps you safe and doesn't disturb people.		* It's recommended to use vanish while checking any grief. It keeps you safe and doesn't disturb people.
			* '''Always include the reason while banning someone!'''

Ardakaz at 18:45, 30 August 2025

2025-08-30T18:45:53Z

← Older revision		Revision as of 18:45, 30 August 2025
Line 86:		Line 86:

	To set certain locations (like public chests) to ignored: <code>/griefalert ignore x y z</code>		To set certain locations (like public chests) to ignored: <code>/griefalert ignore x y z</code>

			== Other instructions ==

			* Alerts don't always show when people put items back so '''never moderate grief from Discord'''.
			* It's recommended to use vanish while checking any grief. It keeps you safe and doesn't disturb people.

PolarTheWise: Clarified /note /warning /ban

2025-07-30T07:56:41Z

Clarified /note /warning /ban

← Older revision		Revision as of 07:56, 30 July 2025
Line 56:		Line 56:
	After they answer you can use <code>/jail <player></code> to unjail.		After they answer you can use <code>/jail <player></code> to unjail.

	== ~~Punishing rule~~ breakers ==		== Dealing with rules breakers ==
	For minor infractions, ~~you can use~~ <code>/warn <player> <reason></code> (<code>/warnings <player></code> can be used to see them).
			For minor infractions, talk to the player and make sure they understand the rules. Use <code>/note <player> <reason></code> to record what happened.

			If the player is not online, do the rollbacks and give a warning with <code>/warn <player> <reason></code> (<code>/warnings <player></code> can be used to see them).

	If the player continues rule breaking or does major grief, you can use <code>/ban <player> <reason></code> to ban them.		If the player continues rule breaking or does major grief, you can use <code>/ban <player> <reason></code> to ban them.

			Tempbans <code>/tempban <player> <reason></code> can be used when a permban is not warranted (eg. minor but repeated issues) but the player is not trusted to follow the rules without some consequences.

	=== Ban evaders ===		=== Ban evaders ===

PolarTheWise at 18:28, 2 June 2025

2025-06-02T18:28:18Z

← Older revision		Revision as of 18:28, 2 June 2025
Line 79:		Line 79:

	☑️ May be used on something that has been confirmed no problem but all issues above have not been solved.		☑️ May be used on something that has been confirmed no problem but all issues above have not been solved.

			To set certain locations (like public chests) to ignored: <code>/griefalert ignore x y z</code>

PolarTheWise at 19:29, 7 March 2025

2025-03-07T19:29:38Z

← Older revision		Revision as of 19:29, 7 March 2025
Line 66:		Line 66:
	[[Category:Staff_documents]]		[[Category:Staff_documents]]

	=== Checking the alert list ===		== Checking the alert list ==

	The following symbols are used to mark alerts on discord. Moderators should regularly check and mark the list to avoid backlog piling up.		The following symbols are used to mark alerts on discord. Moderators should regularly check and mark the list to avoid backlog piling up.

PolarTheWise: added alert list symbols

2025-03-07T19:29:14Z

added alert list symbols

← Older revision		Revision as of 19:29, 7 March 2025
Line 65:		Line 65:
	[[Category:Guides]]		[[Category:Guides]]
	[[Category:Staff_documents]]		[[Category:Staff_documents]]

			=== Checking the alert list ===

			The following symbols are used to mark alerts on discord. Moderators should regularly check and mark the list to avoid backlog piling up.

			✅ Checked and complete. No need to scroll up any further. Use when everything above has been cleared.

			❗ Use when something is clearly against the rules but you can’t fix ingame right now.

			❓ Use when something is probably against the rules but you can’t check ingame right now.

			🔄 Use when rollback has been done, warnings/bans given and issue solved.

			☑️ May be used on something that has been confirmed no problem but all issues above have not been solved.